Welcome to the Spotler Help Center!
Mailings
- How can I compare my mailings?
- How can I resend a mailing?
- What happens with a trend report when it is made invisible?
- How is the unsubscribe link included in the report?
- How is the effectiveness of a mailing measured?
- What happens with a report when I resend a mailing?
- How can I view or export the contacts who have (not) opened my mailing?
- How do I compare the reports of the mailings?
- Why aren’t the results on the shared report page the same as in the mailing report in Spotler?
- Why did I lose my message after sending or cancelling my mailing?
- How can the number of opens in the section Opens per email client appear higher than the Open ratio?
- How do I see when an A/B test is finished?
- How do I export a report?
- Do I delete a message when I delete a scheduled mailing?
- Can I publish a sent mailing on my website?
- Why don't I see the results of my mailing in the trend report?
- How do I include a previous sent mailing in a trend report?
- Why can't I select my message in the "module Mailings"?
- When an order is cancelled, will I see this in the mailing report?
- What could be the reason for a higher bounce rate than normal?
- How are the opens of a mailing being measured?
- How is the shared report page secured?
- Where does Spotler get the order details from?
- How is the order of an A/B test mailing determined?
- What is the difference between a click through per link and per URL?
- Once shared will a report page automatically be refreshed?
- Where does the turnover amount of the direct conversion in the report come from?
- How fast will my scheduled mailing be sent?
- What happens when the A/B test does not have a winning result?