Welcome to the Spotler Help Center!
FAQ's
Frequently asked questions per module
Images
Documents
Lists
- How many static lists can I import into my Spotler account?
- How do I create a test group?
- What data can I export from my Spotler account?
- How can I split lists?
- How do I import a blacklist of inactive contacts?
- Why can't I import my Excel file?
Forms
- How do I post a form on my WordPress website?
- How can I style the layout of my form?
- When do you use a form of the type Subscribe and when of the type Normal?
- How do I test a form or survey that is included on a page?
- How do I add multiple answer options all at once?
- How do I export the responses of a form/survey?
Messages / Webpages
- How do I add content from Flowbox to my email?
- How do I place a link behind a button?
- How to make sure that copied text does not change the formatting of my template?
- How can I change the prices in my product block?
- Why do the images in my newsletter become blurry when viewed on a portable device?
- How can I delete buttons from my message?
Campaigns
- How do I include personal values from an external system in my campaign message?
- How do I test my campaign?
- Why don’t I see “Not executed” in the chart of my campaign report?
- How can I see why a trigger or step was not executed?
- How do I see for which contacts the campaign was triggered?
- How can I download the report of my campaign?
Mailings
- Why are the conversion figures different in Spotler than in Google Analytics?
- How can I compare my mailings?
- How can I resend a mailing?
- What happens with a trend report when it is made invisible?
- How is the unsubscribe link included in the report?
- How is the effectiveness of a mailing measured?
Account settings