How successful is the campaign? Are there possibilities for improvement? By regularly reviewing the campaign reports, you can continuously optimize the Win-back campaign and eventually win back even more customers.
The reports of the campaign can be found in the Overview window of the Campaigns module. Move your cursor across the campaign and a circle with an arrow will appear. Click on the arrow to open the drop-down menu.
If you click on Report, a new screen will appear in which you have three different reports at your disposal. More information about the reports in the Campaigns module can be found in the description of the Campaigns module.