Test the Abandoned shopping cart campaign

The campaign is now completely configured and active. To be sure that the whole process runs smoothly, it is good to abandon a shopping cart with products yourself. While testing, pay attention to the following:

General

  • Spelling
  • Tone of voice 

Web shop

  • Is the abandoned shopping cart detected by your web shop?
  • How quickly does your web shop give Spotler a signal?

Campaign

  • Does the campaign get activated (is it triggered)?
  • Is the email send right away?

Campaign message

  • Are the subject line and the name of the sender correct?
  • Are all images visible?
  • Are the abandoned products listed?
  • Is everything aligned properly?
  • Are all click-throughs working properly?
  • Are all standard links, such as unsubscribing, forwarding and contact working properly?
  • If you have a personalized the message, has this happened correctly?

You can verify the test points listed under the heading "Campaign" in the campaign reports. Read more about this in View Abandoned shopping cart report.