How successful is the welcome campaign? Is there room for improvement? By spending some time on the report regularly, you can keep optimizing your communication. The report of the welcome campaign can be found in two separate locations in Spotler. The first in the module Campaign where you have set up the campaign and the second in the module Forms where the subscription form is located.
View campaign report
When you hover your mouse pointer over the campaign in the Overview of the module Campaigns, a dropdown menu will appear. Click on the dropdown menu and select Report.
A new screen will appear where you have access to three different reports:
- Campaign report
- General detailed report of all triggers and steps
- Detailed reports specific to mailings. The report contains an extra tab that shows the mailings impact.
You can view, download or create a static list for each report. The latter can be useful when you are planning to send a follow-up email to a specific target audience.
In every report, both executed and not executed steps and triggers are registered. Have you removed all triggers and steps? They are still displayed at the bottom of the report.
Reviewing the report form
The total number of responses can be seen in the form report. Select Report in the dropdown menu in the overview of the module Forms.