How can I download the report of my campaign?

You can download several reports:

  • Reports of contacts
  • Reports of opens, clicks and bounces

Reports of contacts
Per trigger or campaign step you can download an overview of contacts for whom a trigger or step has been executed. You can do this by clicking in the drop down menu behind the trigger or step and selecting Download.

Reports of opens, clicks and bounces
In campaign steps where an email was sent, you can download a report of opens, clicks and bounces. Open the report of the step using the drop down menu. Click on the button Export in the right top corner. A pop-up appears. Here you have the option to export All opens and clicks or All bounces. A CSV file will be downloaded. For bounces, you can see per line if it is a hard or soft bounce.