The external report is a static report and is generated while sharing. This could be the reason for a discrepancy. To get an actual report, you will have to share it again.
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Articles in this section
- What happens with a trend report when it is made invisible?
- How is the unsubscribe link included in the report?
- How is the effectiveness of a mailing measured?
- What happens with a report when I resend a mailing?
- How can I view or export the contacts who have (not) opened my mailing?
- How do I compare the reports of the mailings?
- Why aren’t the results on the shared report page the same as in the mailing report in Spotler?
- Why did I lose my message after sending or cancelling my mailing?
- How can the number of opens in the section Opens per email client appear higher than the Open ratio?
- How do I see when an A/B test is finished?