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Articles in this section

  • What happens with a trend report when it is made invisible?
  • How is the unsubscribe link included in the report?
  • How is the effectiveness of a mailing measured?
  • What happens with a report when I resend a mailing?
  • How can I view or export the contacts who have (not) opened my mailing?
  • How do I compare the reports of the mailings?
  • Why aren’t the results on the shared report page the same as in the mailing report in Spotler?
  • Why did I lose my message after sending or cancelling my mailing?
  • How can the number of opens in the section Opens per email client appear higher than the Open ratio?
  • How do I see when an A/B test is finished?
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What could be the reason for a higher bounce rate than normal?

Should you have a higher bounce rate than normal, we then advise you to contact Spotler Support. A higher bounce rate could indicate a technical problem or a delivery problem at a certain domain.

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