The new step will only be executed for contacts who are triggered for the campaign after the step has been added. A new step is therefore not scheduled for contacts who are already in the campaign.
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Articles in this section
- How do I include personal values from an external system in my campaign message?
- How do I test my campaign?
- Why don’t I see “Not executed” in the chart of my campaign report?
- How can I see why a trigger or step was not executed?
- How do I see for which contacts the campaign was triggered?
- How can I download the report of my campaign?
- Where can I find the message I included in my campaign?
- Why are the displayed numbers at “not executed” lower than the actual numbers?
- What happens when I delete a campaign step?
- Why can’t I select a date field as a trigger in the module "Campaigns"?