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Articles in this section

  • How do I include personal values ​​from an external system in my campaign message?
  • How do I test my campaign?
  • Why don’t I see “Not executed” in the chart of my campaign report?
  • How can I see why a trigger or step was not executed?
  • How do I see for which contacts the campaign was triggered?
  • How can I download the report of my campaign?
  • Where can I find the message I included in my campaign?
  • Why are the displayed numbers at “not executed” lower than the actual numbers?
  • What happens when I delete a campaign step?
  • Why can’t I select a date field as a trigger in the module "Campaigns"?
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What are the consequences for active contacts in a campaign when you inactivate a campaign?

When you inactivate a campaign, the entire campaign will stop. This means that all campaign steps that need to be executed for the contacts already participating in the campaign will stop.

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