During an import in the module Lists, Spotler checks the details of the new contacts. Attention is paid to outdated email addresses, the percentage of info@- addresses and blacklisted email addresses. All this is done to protect your reputation as a sender. Has your file been quarantined? This means that one of the previous mentioned points has come up. As long as your file is quarantined, you cannot use it to send a mailing to.
For more information, please contact our Spotler Support via +31 (0)88 103 09 09 or via firstname.lastname@example.org.